What for? How does it Matter?
I was chatting with a friend of mine who is in a senior leadership position. He wanted to implement a relocation strategy and he mentioned that based on his intuition all the processes should move to a...
View ArticleSee You in Gemba
A team spends months on improving customer-facing branch processes of a bank. After benchmarking with sister companies across the world and after carefully mapping out process steps they come up with...
View ArticleWhat for? How does it Matter?
I was chatting with a friend of mine who is in a senior leadership position. He wanted to implement a relocation strategy and he mentioned that based on his intuition all the processes should move to a...
View ArticleSee You in Gemba
A team spends months on improving customer-facing branch processes of a bank. After benchmarking with sister companies across the world and after carefully mapping out process steps they come up with...
View ArticleWhat for? How does it Matter?
I was chatting with a friend of mine who is in a senior leadership position. He wanted to implement a relocation strategy and he mentioned that based on his intuition all the processes should move to a...
View ArticleSee You in Gemba
A team spends months on improving customer-facing branch processes of a bank. After benchmarking with sister companies across the world and after carefully mapping out process steps they come up with...
View Article
